Terms & Conditions

Introduction

Welcome to Bettom (bettomcasino-uk.com). These Terms and Conditions constitute a legally binding agreement between you and Bettom. By registering an account, accessing our website, or using our services, you confirm that you have read, understood, and agreed to be bound by these Terms and Conditions, as well as our Privacy Policy and any other rules applicable to our games.

Bettom is licensed and regulated in the United Kingdom by the Gambling Commission under the Gambling Act 2005. If you do not agree with any part of these terms, you must not use our services.

Eligibility to Register

To open an account and use our services, you must meet the following requirements:

  • You are at least 18 years of age. Underage gambling is a criminal offence in the United Kingdom.
  • You are a resident of the United Kingdom.
  • You are not currently self-excluded from gambling activities through any national self-exclusion schemes.
  • You are opening the account solely for your personal entertainment and non-professional use.

We reserve the right to request proof of age and identity at any time. Failure to provide such documentation may result in the immediate suspension or closure of your account and the forfeiture of any winnings.

Account Rules

  • One Account Only: You are permitted to open and maintain only one account. We reserve the right to close any duplicate accounts, in which case any bonuses or winnings associated with such accounts may be voided.
  • Accuracy of Information: You must provide accurate, complete, and truthful information during registration. If your personal details change, you are obligated to update your account information promptly.
  • Security: You are responsible for maintaining the confidentiality of your login credentials. Any activity conducted through your account will be considered your responsibility. You must notify us immediately if you suspect unauthorized access.
  • Verification: As part of our regulatory obligations, we perform "Know Your Customer" (KYC) checks. This includes verifying your identity, address, and age using third-party databases or requesting physical documentation (e.g, passport, utility bill).

Deposits and Withdrawals

  • Payment Methods: We accept major debit cards, e-wallets, and other payment methods authorized for use in the UK. Credit cards are strictly prohibited for gambling deposits in accordance with UK law.
  • Funds Protection: Customer funds are held in accounts separate from our business accounts, ensuring your money is protected in the event of insolvency.
  • Withdrawal Policy: Withdrawals will be processed to the same payment method used for the deposit, where technically possible. We reserve the right to perform enhanced security checks prior to processing large withdrawals.
  • Currency: All transactions are conducted in British Pound Sterling (GBP).

Bonuses and Promotions

  • General Rules: All bonuses are subject to specific promotional terms. In accordance with current regulatory standards, wagering requirements for casino bonuses are capped at a maximum of 10x.
  • Fair Play: Bonuses are intended for recreational players. Any attempt to manipulate bonus structures or engage in "bonus abuse" will lead to the forfeiture of the bonus and any associated winnings.
  • Product Separation: Casino bonuses are strictly for casino games and cannot be combined with or used for other betting products where prohibited.

Responsible Gambling

Bettom is committed to promoting responsible gambling. We provide several tools to help you manage your play:

  • Deposit Limits: You may set daily, weekly, or monthly deposit limits.
  • Reality Checks: You can set reminders to track the time you have spent playing.
  • Time-Outs: You may request a temporary break from our services for a period of up to six weeks.
  • Self-Exclusion: If you feel you are losing control, we offer a self-exclusion facility that prevents you from accessing our services for a period of six months to five years. We encourage customers to register with GAMSTOP to self-exclude from all licensed UK operators.

If you or someone you know is struggling with gambling, please contact GamCare or the National Gambling Helpline.

Anti-Money Laundering (AML)

In compliance with the Proceeds of Crime Act 2002 and UK Gambling Commission requirements, we monitor all transactions to prevent money laundering and terrorist financing. We are legally required to:

  • Verify the Source of Funds (SoF) and Source of Wealth (SoW) for certain customers.
  • Report any suspicious activity to the National Crime Agency (NCA).
  • Restrict or close accounts where we cannot verify the legitimacy of funds used for gambling.

Dispute Resolution

We aim to provide a high standard of service; however, if you are dissatisfied, you may submit a formal complaint to our customer support team at [email protected].

We will endeavor to resolve your complaint within 8 weeks. If you remain unsatisfied with our final decision, you have the right to escalate your dispute to an independent Alternative Dispute Resolution (ADR) provider approved by the Gambling Commission.

Limitation of Liability

Bettom shall not be liable for any loss or damage arising from your use of the website, except where such loss is caused by our negligence or breach of statutory duty. We are not liable for technical malfunctions, internet connection failures, or any outcomes resulting from your own misuse of our services.

Termination and Suspension

We reserve the right to restrict, suspend, or terminate your account at any time if we suspect a breach of these Terms and Conditions, fraudulent activity, or if mandated by regulatory authorities. Upon termination, any remaining balance will be returned to you, provided that you have complied with our verification and AML requirements.

Contact Us

If you have any questions regarding these Terms and Conditions, please contact us at:

Email: [email protected].